FREQUENTLY ASKED QUESTIONS

 
 
 
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DAY 1

What initial information should I have ready during my first consultation?

The first step of the process is to speak with us about your child's needs and goals. We will also need the following information:

A copy of the initial diagnostic report that includes confirmation of the qualifying diagnosis. Report must be from an MD, Licensed Psychologist, or Neurologist

Recommendation/ Prescription for ABA

A copy off the member's insurance ID card (front and back)

Please note that any services related to Behavioral Health are subject to prior authorization from your insurance carrier.

 
 
 
 
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DAY 2

How do I request services provided by you through my insurance carrier?

Once you decide on our services, contact your insurance carrier to request an assessment for your child to be conducted by us. Let us know once you have completed the call with your carrier so that we can follow up.

An authorization for assessment usually takes between 5 and 10 days depending on your insurance carrier.

 
 
 
 

Day 7

What does an assessment entail?

After we receive approval from your insurance carrier to conduct an assessment, we will spend time with you and your child to comprehensively evaluate needs for treatment. The results of the assessment will be the basis for our custom skill acquisition and behavior reduction program. We then submit our treatment plan to your insurance for authorization to provide 1-on-1 ABA Therapy. 

An authorization for ABA Therapy usually takes between 2 and 3 weeks after the assessment is conducted.

 
 
 
 

Day 21

How does ABA Therapy work?

The therapy consists of 1-on-1 sessions with your child for a minimum of 2 hours per session. The current needs of your child determine the number of treatment hours per week; typically ranging from 10 to 25 hours. We can conduct the sessions at your home, school, or any other preferred setting. Note that in-school sessions must first be approved by the school board of your district.  

ABA Therapy is usually authorized by the insurance carrier for a period of 6 months to 1 year subject to benefit eligibility. 

 
 
 
 

Day 49

How can I monitor my child's progress?

After the first month of services you will be able to see reports and charts related to your child's progress. A Board Certified Behavior Analyst (BCBA) will go over and explain results up to date and discuss future directions with you.  

We will provide you with a username and password to access your child's reports and progress data at any time.  

These meetings will be conducted every 30 days to ensure consistency in expectations. 

 
 
 
 

What happens when my insurance is not listed?

If your insurance plan is not listed on our website, please call us at (305) 767-1924. We also offer affordable out-of-pocket treatment packages, individual services, and payment plans.